If you are an existing customer and experiencing technical issues or have questions related to EDI activities, please report them to our service desk. They will handle the registration and follow-up of your report.

To obtain the most comprehensive information about the report, we ask you to use the registration form below. Please fill in the form as completely as possible. This will contribute to a smoother handling of the matter. The completed registration form will be automatically emailed to our service desk. You will receive a confirmation of your report from the service desk, including the corresponding incident number for further communication and resolution.*

NOTE: please be aware that the time spent on this registration will be charged accordingly.

*Filling out the form below is explicitly for customers who are already connected with us. If you are not a customer yet but have a question or would like more information. Click here so our experts can help you further.